Terms and conditions of use
1. By bank transfer to the following account
IBAN: GR71 0172 0230 0050 2307 6241 978
Beneficiary: MEV CREATIONS OE
A deposit via web banking or from another bank outside Piraeus bank that collaborate our company, any transaction costs incurred exclusively customer and in any case the MEV Creations O.E.
When depositing the amount, it is necessary to write the order number that will be given to you after the order is completed.
You can either send a copy of your bank payment or you can either send your name, order number, total amount and the deposit date to our company mail firstname.lastname@example.org. As soon as we receive the copy, we will immediately ship your order.
Please note that the deposit must be made within three days of ordering, otherwise the order is canceled automatically.
2. Cash on delivery
The payment of your order is made on receipt of a payment of the distributor of the courier company to work. The cost of COD is regardless of the order value 3,00 €. Cash on delivery applied only in Greece.
3. Credit / debit card
By credit or debit card: Payments via Viva Payments.
- Accepted cards: Visa, Mastercard, American Express.
Viva Payment Services is a payment institution licensed by the Bank of Greece. The same basic principles that apply to traditional banking also apply to Viva. All information supplied by the card holder to Viva is confidential.
Choosing payment through Paypal you will be redirected to the Paypal website (online secure transaction system) where you can pay via your Paypal account. The payment process via PayPal is fully automated and is usually completed within a few minutes. During the transaction any personal information (including a credit card number) is not stored in mev-creations.gr.
5. Pick up your order from our shop
After completing your order, you will be notified directly to the pick up time from our shop (within 1-2 working days). Pick from our physical store can be performed Monday through Saturday from 9:00 to 15:00 (except Sunday and holidays). It is only applied in Greece.
- All orders within Greece sent by courier company in any region of the country.
- All orders within Attica shipped the next business day from their realization date provided it has become the custom to 15:00, except on the islands, and 48 hours in the rest of the country.
- The shipping may delay for more inaccessible areas.
- Shipment of orders in Greece will be delivered with courier company BIZ Courier.
- EUROPEAN UNION: Orders within the European Union are shipped with Hellenic Post (ELTA), 5 – 10 business days. Free order over € 9O .
- Once your order is shipped you will receive a confirmation e-mail. Processing, shipment and delivery orders are not made on weekends or public Greek holidays.
Cost of shipping
- The shipping in Greece is free for orders over € 20.
- For purchases below to 20 € the transport cost is 3 €. It is only applied in Greece.
- The shipping in European Union is free for orders over € 90.
- For purchases below to €90 the transport cost is €10. It is only applied in European Union.
- The pickup in our store are free.It is only applied in Greece.
General Terms Returns
- Returns are accepted within 14 days from the date of receipt, to return to our company. However, if the end of this period falls on a public holiday, the deadline is extended until the next working day.
- Unused products must return within 14 days after you notify us of the withdrawal. In case of return to our company it is necessary to inform us by phone or email for the return.
- To make the refund granted should the product be accompanied by the original purchase document (retail receipt).
- Not charged with transport costs by using the carrier to partner BIZ Courier and then contact us (valid for orders within Greece). For European Union the transport cost charged to the customer
- The product or products should be in the state which received, not used, worn, soiled or in any other situation than their original.
- In the discount sales period are changed only discount products.
- Returned products can be changed to another type, size or color, or get your refund.
- We will refund the amount of the value of the product if it is defective and if the purchase was made by credit card will be cancellation of the transaction and crediting your credit card. If payment was made via Paypal will be refund through Paypal within 14 days of being notified they are withdrawing we may withhold this reimbursement until we have received the goods back from the customer( It is applied in European Union, and Greece), it has become the amount deposit as long as you pay on delivery within fourteen days (14) working days to the bank account you indicate (It is only applied in Greece).
- Please make sure the packaging of the parcel to be safe so not to cause any damage during transportation.
- Returns that we receive will not be accepted unless the terms of our policy.
- The company MEV CREATIONS O.E. assumes no responsibility for fortunes become damaged products after use and in no way obliged to replace.
- Please be advised that MEV CREATIONS O.E. is not responsible for the loss or destruction of the product during the transfer of the refund.
- In case of repeated or refunds in case the MEV CREATIONS O.E, in its sole discretion, considers that the Customer is abusing the right of return or act in bad faith, reserves the right to refuse to return the product even if the above terms and conditions.
- The MEV CREATIONS reserves the right to cancel or alter the policy of refunds by posting relevant new terms and conditions on its website.
- The return address of our company is: MEV-CREATIONS O.E., Lykourgou 9 105 51, Athens.
Any cancellation of an order you must send e-mail to email@example.com or call +30 210-3314967 phone to speak to one of our representative. This possibility is offered by the time we will inform you that your order is being processed, if your order get to the task stage should send our products.
When purchasing products from our online store asking the email address, the name and address of your home so that we can process your order. Payments by credit / debit card are the redirect process, to the page of Piraeus Bank for safe payment through your credit card. So you do not disclose any numbers of your card to us, they are not stored in our server.
In no case do not disclose the information you give us (ie email address, name and home address) to third parties.
All prices shown on our website include the VAT The transport costs through the online store, not included in the prices listed next to each product.